Managing your subscription

The business owner manages purchases in Subscription. Check Working as before opening it: subscriptions and entitlements belong to the selected business.

Couples and wedding-team access

Couples use their wedding-planning workspace for free. Joining an existing wedding team does not require Pro, but access is limited to that wedding and its permissions. Creating and running your own business bookings requires Pro.

Starting an account and upgrading

Creating an account does not require a card. To run your business, the owner chooses monthly, annual, or lifetime Pro and reviews the checkout total. Optional AI and media products require Pro and can be selected or managed separately.

If you are a manager, ask the owner to make billing changes. If a completed purchase has not appeared yet, check the processing notice and return to Subscription before attempting another payment.

Cancelling Pro

Use Cancel on Subscription and review the displayed ending dates. Recurring access normally continues until its scheduled end. Pro cancellation also schedules dependent paid add-ons to end, including add-ons billed separately.

When Pro ends, business tools such as the CRM, imports, forms administration, and business integrations are unavailable. Invited wedding collaboration and eligible account export remain available. Cancellation does not delete the account or its records, but it does not promise continued access to every paid screen either.

Download a portable account archive if you need a reference copy of authorised data. Account deletion has its own process and recovery period under Your profile.

Cancel or keep an add-on

The AI and media add-ons can be cancelled independently while keeping Pro. Review the confirmation and ending state shown for that product; billing arrangements can differ for historical subscriptions.

Reactivating Pro restores only dependent add-ons paused by Pro’s cancellation. An add-on cancelled separately stays cancelled unless you explicitly keep or purchase it again. Check every product’s status after changing your subscription.

Lifetime Pro and legacy accounts

A completed lifetime Pro purchase is honoured. It is a one-time base-platform entitlement; recurring AI and media subscriptions are not automatically lifetime purchases.

Active legacy Pro memberships retain Pro and the AI subscription. The historical video tier also retains video and audio messaging. Your Subscription screen is the place to check the grants on your own account, including complimentary access. Do not assume a new purchase has every historical inclusion.

Billing

Current amounts and available currencies are listed on the pricing page. Review the currency, term, total, and product names shown at checkout. Charges for external providers or AI clients are separate from Wedding Computer subscriptions.

Invoices you send to clients through Stripe Connect are also separate from the subscription you pay for Wedding Computer. To resolve a client invoice, use Invoices and payments.

What’s not included on the free plan

Free vendor collaboration does not include a private business CRM, originating bookings, business forms/invoices/imports, business device connections, AI/MCP/workflows, or media sending. See the plan comparison for the required access.