Payments & invoices

How vendors invoice you

When a vendor sends an invoice through Wedding Computer, you receive a notification and can open it from your wedding workspace. The vendor can also share its private booking page link, which shows the invoice, payment schedule, booking questions, and any attached contract.

This is what lets an enquiry turn into a confirmed booking in one sitting instead of a back-and-forth of separate emails. Rather than waiting on a quote message, then a separate contract to sign, then a separate payment request days or weeks later, the booking page puts all of it — invoice, booking questions, contract, and the deposit payment — on one link you work through in order. You can review the invoice, answer the vendor’s booking questions, read and accept the contract, and pay the booking fee by card, all before you close the tab, and the vendor sees a confirmed, signed, paid booking on their side without having to chase you through separate steps.

You don’t need to be logged in to view or pay an invoice via the booking link. The link itself is your access to that specific invoice.

All your invoices from vendors on your wedding are also visible inside your workspace under Payments. From there you can see which vendors are paid, which have outstanding amounts, and when payments are due.

How to pay

If the vendor has connected Stripe and a booking-fee instalment is due, submitting the booking form and contract can continue to Stripe Checkout for that booking fee — the same single pass through the booking page described above. Later instalments remain visible on the schedule, but the current booking page does not provide a separate Pay now button beside every instalment.

If you pay by bank transfer, PayID, or cash, your vendor will record the payment manually on their side and the invoice status in your workspace will update to reflect it.

Do you need a Stripe account?

No. Stripe handles the card payment processing on the vendor’s behalf. As the person paying, you just enter your card details on the booking page — no account, no registration, no app to install.

Are there extra fees for card payments?

Wedding Computer does not take a percentage of the vendor’s invoice. A vendor can configure a card surcharge, and any configured amount appears in the invoice totals before you confirm. Rules about card surcharges vary, so ask the vendor about any fee you do not understand.

If you’re unsure whether a fee applies, ask your vendor before paying. The safest way to avoid it is to pay by bank transfer if that option is available.

Can you track deposits and final payments separately?

Yes. Each invoice can have a booking fee (deposit) and multiple instalments with separate due dates. In your Payments section, each payment in the schedule is listed individually with its amount, due date, and whether it’s been paid.

This makes it easy to see at a glance: “Deposit paid, second payment due 3 months before the wedding, final balance due 4 weeks before.”

Signing contracts

If a vendor’s default service contract was attached when the invoice was created, you must read it, type your full name, and tick that you agree before confirming the booking. Wedding Computer records the contract text, typed name, email, IP address, and timestamp for the vendor. It does not ask you to draw a service-contract signature or provide a downloadable signed PDF; the booking confirmation email includes a text copy of the accepted contract.

NOIM and celebrant documents

If you’ve booked a celebrant, the NOIM (Notice of Intended Marriage) and any other documents requiring your signature go through a dedicated collaborative signing workflow:

The celebrant prepares the document and releases it to you
You sign it in your workspace — no printing, no scanning
The celebrant counter-signs
The final signed document is stored with the celebrant

The workspace shows when a document is waiting for you. The celebrant can receive a notification after the couple signs, and couple members can receive a completion email after the celebrant finishes, subject to each account’s notification preferences. Releasing the document for signing does not currently send a separate couple email. The final signed PDF remains under the celebrant’s access in this workflow; ask the celebrant about copies and legal retention requirements.

Can you find and add vendors through Wedding Computer?

In the Vendors section of your wedding workspace, you can search businesses that already have a Wedding Computer profile and add one directly to the wedding. For a business that is not on Wedding Computer, enter its business name, email, and category to send an invitation. You can also keep a private prospective-vendor record while you are still comparing options.

This does not create a universal one-click marketplace booking. Enquiries, quotes, contracts, and payment terms still come from the individual vendor. You can also browse public listings on the companion Wedding Institute directory.

What happens if you need a refund?

Refunds for card payments are processed by the vendor through their Stripe account. Wedding Computer doesn’t control or initiate refunds — contact the vendor to request one. Stripe refund events are not currently reconciled into Wedding Computer automatically, so the workspace may continue to show the original payment. Treat confirmation from the vendor, Stripe, and your bank or card statement as the source of truth for the refund.

For manual payments (bank transfer, cash), refunds are arranged directly with the vendor outside the platform.

If a vendor disputes a refund and you paid by card through Stripe, Stripe’s standard dispute process applies. Contact your bank or card issuer to initiate a dispute if needed — this is a standard card transaction from your bank’s perspective.

Can you see which vendors are paid and which aren’t?

Yes. Your Payments section shows every invoice in the workspace, the payment status of each, and what’s coming up. You can see at a glance whether your photographer’s deposit has been paid, whether your venue’s final balance is due, and which invoices are fully settled.