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Payments & invoices

When a vendor sends you an invoice through Wedding Computer, you receive an email with a link to your booking page — a secure, personalised page showing the invoice details, payment schedule, and any contract attached.

You don’t need to be logged in to view or pay an invoice via the booking link. The link itself is your access to that specific invoice.

All your invoices from vendors on your wedding are also visible inside your workspace under Payments. From there you can see which vendors are paid, which have outstanding amounts, and when payments are due.

On the booking page, you can pay by card if the vendor has connected their Stripe account. Click the Pay now button next to any amount that’s due, enter your card details, and the payment is processed immediately.

If you pay by bank transfer, PayID, or cash, your vendor will record the payment manually on their side and the invoice status in your workspace will update to reflect it.

No. Stripe handles the card payment processing on the vendor’s behalf. As the person paying, you just enter your card details on the booking page — no account, no registration, no app to install.

Wedding Computer charges nothing for payments. Stripe charges a processing fee (typically 1.5–2.9% depending on the card and country), and some vendors pass this fee on to clients — that’s the vendor’s choice, not something Wedding Computer adds. If there’s a card processing fee, it will be clearly shown on the booking page before you pay.

If you’re unsure whether a fee applies, ask your vendor before paying. The safest way to avoid it is to pay by bank transfer if that option is available.

Can you track deposits and final payments separately?

Section titled “Can you track deposits and final payments separately?”

Yes. Each invoice can have a booking fee (deposit) and multiple instalments with separate due dates. In your Payments section, each payment in the schedule is listed individually with its amount, due date, and whether it’s been paid.

This makes it easy to see at a glance: “Deposit paid, second payment due 3 months before the wedding, final balance due 4 weeks before.”

If a vendor attaches a service contract to your invoice, you’ll sign it on the booking page before or alongside paying. You type your name and optionally draw a signature. The signed copy is stored against the invoice and accessible to both you and the vendor.

If you’ve booked a celebrant, the NOIM (Notice of Intended Marriage) and any other documents requiring your signature go through a dedicated collaborative signing workflow:

  1. The celebrant prepares the document and releases it to you
  2. You sign it in your workspace — no printing, no scanning
  3. The celebrant counter-signs
  4. The final signed document is stored with the celebrant

You receive notification at each step. The signed NOIM remains with the celebrant as the lodgeable legal document — you don’t receive the final signed copy, which reflects the legal requirement for the celebrant to hold it.

Can you book vendors directly through Wedding Computer?

Section titled “Can you book vendors directly through Wedding Computer?”

No. Wedding Computer is not a vendor marketplace where you browse, compare, and book vendors in a single flow. You find and contact vendors through your own research (recommendations, directories, social media), and once a vendor accepts your booking, they invite you into the workspace.

You can find and browse vendors on the Wedding Institute directory at wedding.institute, which is a companion directory powered by Wedding Computer — but enquiring and booking still happens through the vendor directly.

Refunds for card payments are processed by the vendor through their Stripe account. Wedding Computer doesn’t control or initiate refunds — contact the vendor to request one. If they process a refund, the payment status in your workspace updates automatically.

For manual payments (bank transfer, cash), refunds are arranged directly with the vendor outside the platform.

If a vendor disputes a refund and you paid by card through Stripe, Stripe’s standard dispute process applies. Contact your bank or card issuer to initiate a dispute if needed — this is a standard card transaction from your bank’s perspective.

Can you see which vendors are paid and which aren’t?

Section titled “Can you see which vendors are paid and which aren’t?”

Yes. Your Payments section shows every invoice in the workspace, the payment status of each, and what’s coming up. You can see at a glance whether your photographer’s deposit has been paid, whether your venue’s final balance is due, and which invoices are fully settled.